Kayako builds the world's leading helpdesk and customer engagement solutions which help organizations deliver better customer support. Currently, more than 30,000 organizations of all sizes and from all industries including some of the world's most respected brands trust Kayako to power their support and provide an unbeatable customer service experience. Kayako products immediately and positively affect the way you interact with your customers. Kayako has made these tools easy to access, so you don't need to spend hours learning and configuring them in order to reap the benefits, nor will they interfere with your work. Using Kayako products, you can centrally manage all of your customer support channels. Whether it is email, website, self-service, telephone or live chat, it's all in one place. No clutter and no distractions. Kayako solutions are available in two flavors: On-demand (kayako cloud, secure SaaS platform) and by Download (host the product on your own web server). Integrating your Kayako helpdesk with your favorite applications and existing backend system is easy with Kayako rich APIs. Kayako core web software code is open source, so you can extend your helpdesk and build on top of Kayako's robust framework with ease.