For the past 25 years, I have been involved with the service industry, with most of those years, owning my own business. As a young man, I was taught that in life and in business, you were to have integrity. This has been a mainstay for my foundation of my life and businesses. The problem is that there are a increasing amount of people who do not hold these same values. I grew up during a time when most people were told " the customer was always right", but that isn't always true. Our goal is to shed light to businesses, who are trying to work hard and do a good service for customers, but have had to deal with slow paying customers, customers who will not pay, and customers who you cannot please.